Answers to most questions can be found in our FAQs page. If you have additional questions feel free to contact us using the form below or email us directly at customercare@highcottontextile.com.

Regarding emails inquiring about order status updates: Please note that we respond to emails pertaining to order status inquiries within 2 business days. Please allow our team 2 full business days to be in touch with any order status update inquiry emails. 

You may also reach us by phone at 877-716-7987.

Current standard turnaround times are 6-8 weeks *approximately* from the date of order to the date of completion/shipping, which is shown in the shipping information on each product.

Standard turnaround times are *not guaranteed* to any exact shipping date unless a rush upgrade is added to the order.

Rush upgrades are guaranteed to be completed and shipped in 2 weeks from the date of order.